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July 01, 2008

News About Lionel's Heritage Series

I received this from a reader about two weeks ago (sorry for the delay...I've been very busy over the last 2 months).  It's a response from Lionel to a question asking when the Lionel Heritage Series SD70ACE diesel locomotives will be shipped.

The SD70's will be shipped within the next 30-60 days (sorry I do not
have an exact date). The hold up is due to some serious flaws we found
in the preproduction sample. I can honestly say the hold up is partly my
fault. I refused to allow the production folks to ship the SD70ACe's
when they were not right! We are currently awaiting a finished sample
with all the corrections we recommended to the builder. Once that
arrives, if it passes our inspection, the locomotives will be released
for production/shipping. I apologize for the delay in getting these
products to you, but if they are not going to ship out and be right we
are not going to allow them to ship. I can assure you that when you
receive the SD70's you will be very pleased with the product! Thank you
for your patience and confidence in Lionel it is very much appreciated
from this end!

Thank You,
Mike Reagan
Director of Customer Service

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